Mobile Surveillance Equipment Help

Whether you need help with Initial training setup, covert surveillance system deployment, or other aspects of technical support, our surveillance equipment experts are here to help. Our team specializes in security and surveillance technologies, which means your team can focus on what they do best.

Warranty Information

All of our advanced surveillance systems come with a full year of the Mission Critical Warranty and Support. This Warranty and support includes, 24/7 on-call support, labor-free replacement of all components, and free shipping. The Mission Critical Warranty and Support can be renewed after your first year with the annual renewal program so that you can continue to receive expert mobile surveillance and technology support from our specialists. 

888-621-5558 |

For general support with basic questions please call M-F 9:00am – 5:00pm MST 

If it is after hours and your system is under the Mission Critical Warranty and Support and you are in need of critical support please call and leave a message. Our on-call will respond within 20 Minutes.

“Valorence is their for their clients/customers. On more than one occasion we have has the experience to contact their support line and have had our issues dealt with immediately and in a professional manner. They go above and beyond to make sure that any issues are fixed and that you are satisfied with the outcome. They also want to find out what improvements they can make to their products from the customer/user and are willing to take those suggestions and custom build a platform to your specifications.”

Captain Allan Graton

City of Laconia Police Department - New Hampshire

“We requested a 360 degree camera solution that was reasonably priced but met all of our needs. Valorence worked with us very closely and designed a custom, compact and very well thought out camera system that exceeded our expectations. The quality and workmanship is second to none.”

Detective Sergeant of Forensics Glenn Vandegrift

Bensalem Township Police Department - New Jersey

“Valorence has gone above and beyond time and time again! I have worked with a lot of companies and vendors and I can tell you now its not just me, its also our IT department that loves them just as much because Covert Law Enforcement always fix the issues we run into. When other vendors don’t support their product or they simply referred us to our own IT department.”

Detective John Pavia

Lynchburg Police Department - Virginia